We believe that the challenges of longer life often find older adults and their families understandably unprepared to deal with them alone. We have a passion for helping people during these times.
Our philosophy is to offer personalized, comprehensive support. It begins with having a deep understanding of our client that comes from listening with EMPATHY. We then apply our EXPERTISE to determine potential courses of action that will achieve the best results as defined by our clients. Finally, we ENGAGE our clients in a manner that they choose to execute a high level of service for the optimal outcome. Our client is at the center of everything.
Together in Caring was formed by three partners whose track record of success supporting older adults in the Rochester Area is long-standing. Lifespan of Greater Rochester Inc., Entrusted Care and Mark McDermott of Touching Hearts at Home, saw a significant need for high quality, comprehensive geriatric care management services. Together in Caring was thus born with deep resources and broad experience as its foundation.
Serving the Greater Rochester Area
Monroe County, Wayne County, Ontario County, Yates County, Seneca County, Northeastern Livingston County
Meet Our Team
Mark is an outdoor enthusiast who enjoys quiet time at his cabin in remote Quebec and canoe camping in the Adirondacks with his wife. He expects the Buffalo Bills and the New York Yankees to win it all every year. He enjoys reading just about everything, but novels, historical fiction and murder mysteries are his favorites.
Kathy is married with three adult children. She and her husband enjoy being outdoors kayaking, hiking, and doing landscaping work at their home. She and her family will often travel to the Adirondacks with their three German Shepherds. If not outdoors, then Kathy is likely reading a book!
Jennifer is married with 4 children and 1 dog. She enjoys spending time outdoors during every season, usually with a book in hand. Rooting for the Baltimore Orioles, reading, traveling, and yoga are among her favorite hobbies, although with 3 children in travel sports, it can be hard to find the time. Jennifer is a true DIYer, she believes if you can Google it, you can do it!
In her free time, Jessica enjoys being with her family and friends. Jessica is a Rochester native. She is kept very busy by her toddler, and whenever able, she enjoys sunshine, boating, reading, and traveling.
Outside of work, Jen enjoys spending time with her husband, three kids, and two dogs. They enjoy being outdoors. In the winter, they enjoy skiing, and in the summer, they enjoy and spending time with family on Seneca Lake.
When she is not working, you can find Chelsea reading, boating, grilling, fishing, socializing, spending time with her family, friends and her daughter, Gianna.
Outside of work Jeanne enjoys time with her family. Her greatest joy is spending time with her grandchildren. She also enjoys traveling, attending baseball games with her husband, walking, and cooking.
Gina is devoted to her community. She volunteers for her Church, plans the Taste of Wayne County, and serves on community boards. When not rooting for the Buffalo Bills, Gina enjoys helping on her family’s cattle farm.
Outside of work, Sue enjoys attending Rochester Broadway Theatre League Shows and Geva Theatre. She roots for New York Yankees and Buffalo Bills. Susan is also a member of PEO International, a philanthropic women’s organization that supports scholarships for women.
Outside of work, Diane enjoys spending time with family and close friends the most. Her other interests include the theater, music, walking and gardening.
Her passion for nursing came at a young age when her grandmother was diagnosed with dementia and needed help. Polly became her caregiver and her love for nursing was born.
Outside of work, Polly spends much of her time with her husband and two sons. They enjoy traveling, especially to Florida.
She is highly experienced in conducting Patient Review Instrument (PRI) assessments. Working primarily in long-term care and hospital settings, Jenn has come to love working with older adults. “Especially after being raised by my own grandparents, I love hearing their stories, and learning from them,” she says. “I feel strongly that older people need and deserve advocates to help them keep maintain their quality of life.”
In Jenn’s free time, she is a runner, biker, swimmer, mom of three, and grandmother to three.
“I had the opportunity to leverage the Together in Caring services for my mom. Simply said, the services provided and the people I worked with were all top notch! They took the time to understand our unique situation and helped create a solid support plan that was able to grow and evolve over time. I highly recommend this service!”
“Everyone that we have worked with there has had the utmost respect and care for our family, especially my family member. They have been wonderful to collaborate with, very knowledgeable in finding the right placement, and patient all while preserving our loved ones wishes and desires in her new home. Thank you for making a challenging transition smooth!”
“During a very trying time this organization was a huge help. They were able to provide an unbiased assessment of my mother’s health. The memory care facility that we moved my mom to was one that they recommended. Finally, Together in Caring provided consultant services that allowed us to better understand the ins-and-outs of the Long Term Insurance challenges and potential Medicaid rules. I highly recommend their services.”
“We have had the privilege of working alongside the Together in Caring team to serve the needs of the Rochester community for multiple years. To a person they are compassionate, knowledgeable, and purpose driven to provide the highest level of Aging Care management for all individuals looking to live a longer and healthier life. If you are involved in providing care for an elder friend or family member – Together in Caring needs to be your next call.”
“We have had the privilege of working alongside the Together in Caring team to serve the needs of the Rochester community for multiple years. To a person they are compassionate, knowledgeable, and purpose driven to provide the highest level of Aging Care management for all individuals looking to live a longer and healthier life. If you are involved in providing care for an elder friend or family member – Together in Caring needs to be your next call.”
